That's my advice, particularly if you are a manager of a store. You see customers aren't stupid. So if one of your "associates" (and a what a beautifully patronizing term that is) calls you up to the front to see about opening a second register when she has six people in line, maybe you shouldn't act like a prick about her cutting into your phone time. Because your customers might pick up on the fact that you are a jerk.
I'm just saying.
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